The background of Biz Tech Consulting encompasses over 25 years of IT and business experience across a wide range of industries including chemical, pharmaceutical, life sciences, retail, human capital management, utilities and consumer products.   Roles in these verticals include complex IT project management, business development, sales and professional services management for technology consulting companies.

Recent expertise working with nonprofit organizations gives Biz Tech Consulting the ability to provide technology services to address the unique needs and opportunities of this sector.

This expertise provides Biz Tech Consulting with the unique ability to synthesize the best combination of infrastructure and software into a well integrated, seamless solution for small businesses, individuals and nonprofits.

Select Projects and Engagements include:

Website Design and Development

• Development of a web site and integrated solution involving transaction processing and document management for a financial services company.
• Design and delivery of a web site and integrated e commerce solution for a nutritional supplement product launch.
• Design, delivery and ongoing maintenance of multiple web sites (most on WordPress platform) for a variety of local (Philadelphia region) businesses.

Managed Services

• Establishment of an emerging legal services firm technology platform and IT operating budget.
  • Technical support of legal services firm desktops, devices, and hosted Exchange platform.
  • Migration to Office 365.
  • Migration to G Suite.
  • Deployment of security solutions to mitigate exposure to web-based threats.

Local small businesses:

• Evaluation and selection of integrated e-commerce platform.
• Evaluation, selection and web site integration of class and appointment scheduling application.
• Ongoing technical and desktop troubleshooting and support.

Nonprofits

• • Developed and managed Technology Connectors program within the Philadelphia Chamber of Commerce’s Arts & Business Council which provided volunteer technology expertise to regional arts and culture nonprofit organizations.

• • Oversaw in excess of 40 Technology Connectors projects whose project focus included strategic technology planning, web presence, social media.

Salesforce Nonprofit Success Pack (NPSP)

• • For several Philadelphia region nonprofit organizations with Salesforce:
    • Implemented Salesforce Nonprofit Success Pack (including extensive data cleansing and import).
  • Integrated several Salesforce apps and applications including Click and Pledge, Vertical Response and web to lead forms.
  • Performed upgrade to Nonprofit Success Pack.
  • Provided Salesforce NPSP administration, training and support.

Training and Development

• Led a variety of technology seminars (web site development, SEO, e commerce, social media) at multiple TNNA (The National Needle Arts Association) trade shows.

Website Development

“Recently, I had a complicated technical problem (involving multiple hosting companies and SpamArrest) that I needed to solve to improve my web presence and functionality. Biz Tech Consulting applied excellent skills and a lot of passion to see the project through on my requested timetable and for a very fair fee.  I highly recommend Biz Tech Consulting as an organization that is a pleasure to work with and who will get the job done.”

CEO, Leadership Conversation LLC, Learning Director, Wharton Executive Education

Salesforce Nonprofit Success Pack, Click & Pledge

“We are a small nonprofit advocacy group that adopted Salesforce as its database two years ago. We use the add-ons Vertical Response (for email communication) and Click & Pledge (for online reservations and donations). Biz Tech Consulting came to our attention a year ago when a former consultant decided to change course. They rapidly gained an understanding of our past and future technology needs as well as of our mission, so that she could help us make IT decisions that made sense for our situation. Biz Tech Consulting upgraded our Salesforce to Nonprofit Starter Pack 3 and assisted us through ongoing changes in the Click & Pledge interface. Using screenshots, video conferencing, and screen sharing, Biz Tech Consulting has us so that we are increasingly self-sufficient in using the software we possess. Biz Tech Consulting is a fully competent, friendly, and worthy professional organization.”

Former Executive Director, Jewish Social Policy Action Network (JSPAN)

Salesforce Nonprofit Success Pack

Biz Tech brings the ideal balance of technical expertise, project management skills and business analysis to its work.  I first worked with Biz Tech to roll out a database project that moved my organization from spreadsheets and Word documents to Salesforce.com. Biz Tech’s keen strategic approach and strong people skills were key to the success of the implementation and to ensuring staff adoption of the new technology.  Biz Tech is a resourceful consulting partner — and a top-notch trainer, laser-focused on making sure technology is accessible to the people who use it.

Consultant, Amy Purdy Consulting, LLC