Relevant Experience

Select Projects and Engagements include:

Website Design and Development

  • Development of a web site and integrated solution involving transaction processing and document management for a financial services company.
  • Design and delivery of a web site and integrated e commerce solution for a nutritional supplement product launch.
  • Design, delivery and ongoing maintenance of multiple web sites (most on WordPress platform) for a variety of local (Philadelphia region) businesses.

Managed Services

  • Establishment of an emerging legal services firm technology platform and IT operating budget.
    • Technical support of legal services firm desktops, devices, and hosted Exchange platform.
    • Migration to Office 365.
    • Migration to G Suite.
    • Deployment of security solutions to mitigate exposure to web-based threats.

Local small businesses:

  • Evaluation and selection of integrated e-commerce platform.
  • Evaluation, selection and web site integration of class and appointment scheduling application.
  • Ongoing technical and desktop troubleshooting and support.

Nonprofits

    • Developed and managed Technology Connectors program within the Philadelphia Chamber of Commerce’s Arts & Business Council which provided volunteer technology expertise to regional arts and culture nonprofit organizations.
    • Oversaw in excess of 40 Technology Connectors projects whose project focus included strategic technology planning, web presence, social media.

Salesforce Nonprofit Success Pack (NPSP)

    • For several Philadelphia region nonprofit organizations with Salesforce:
      • Implemented Salesforce Nonprofit Success Pack (including extensive data cleansing and import).
    • Integrated several Salesforce apps and applications including Click and Pledge, Vertical Response and web to lead forms.
    • Performed upgrade to Nonprofit Success Pack.
    • Provided Salesforce NPSP administration, training and support.

Training and Development

  • Led a variety of technology seminars (web site development, SEO, e commerce, social media) at multiple TNNA (The National Needle Arts Association) trade shows.